Managed IT Services from MTSi
1. Presence Indicator – It’s critical for anyone managing incoming calls to know who is available to handle a call, so they can assist customers quickly. One of the key concerns with remote work is not being able to see the team to know where they are and what they are doing. With a …
10 Ways Unified Communications Drives Productivity for Remote and In-house Teams Read More »
We recently held a Cyber Insurance and Cyber Security webinar and had an opportunity to speak with Lewis Pope, a Head Nerd at N-able. N-able is a leading provider of network management systems and tools and a key partner for MTSi. One of the key points Lewis made was about the importance of a centralized …
Patching – A Core Component of Managed Services and Cyber Security Read More »
What do BCC, Swansea Public Schools and Nantucket Public Schools Have in Common? Each of these schools was shuttered in separate ransomware attacks in the thirty-eight days from December 23 to January 31. The Bristol Community College attack on December 23 was the worst, keeping the systems down at the school for a week. The …
Your Cyber Insurance Carrier Wants You to Hire An MSP. And you should. IT Security Starts with the Basics The experts inside your insurance company and experienced IT professionals agree that many of the most important things protecting your data from cyberattack are maintenance practices that are followed with discipline. As professionals, we often see …
Your Cyber Insurance Carrier Wants You to Hire An MSP. And you should. Read More »
What is Multi-Factor Authentication (MFA)? Multi-Factor Authentication (MFA) is a way to validate that a user who is requesting access to a resource is not an imposter. MFA works by asking for more information from a user when they make a request. This could be something they know (a pin or secret like their mother’s …
Today, our businesses can’t function without technology. But when you started your own company, you probably didn’t plan on wearing so many hats—especially not the technology expert hat. Even if you’ve been able to afford an in-house IT team, your IT staff might not have the bandwidth to handle everything from complex server issues to …
5 Benefits of Hiring a Managed IT Services Provider (MSP) Read More »
Outsourcing aspects of our lives to people who specialize in those markets is becoming increasingly popular—we hire others to take care of our lawn, get our groceries for us, or even drive us around town. The business world is no different, with many companies opting to outsource important functions like human resources, marketing, or managed …
Keep Users and Devices Secure Did you know over 80% of hacking-related breaches leveraged weak, default, or stolen passwords? Two-factor authentication is the simplest, most effective way to make sure users really are who they say they are. It protects your applications and data against unauthorized access due to credential theft by verifying …
5 Signs You Have Outgrown Your IT Guy As any small business grows, responsibility is spread over an ever-increasing number of staff and eventually it becomes necessary to implement controls in various areas of the business. Simple practices that worked well for a team of six employees begin to break down when the team expands …
